Your Sweetest Questions Answered
Welcome to the heart of Whispering Vegan, where your curiosity is always welcome! We've gathered some of our most frequently asked questions to help you learn more about our delicious bakes, ethical promises, and how to get your hands on our treats. If you don't find what you're looking for, our friendly team is always here to chat!
About Our Delicious Bakes
Are all your products truly 100% vegan?
Absolutely, without a doubt! Every single treat baked at Whispering Vegan is 100% plant-based, meaning you'll never find any dairy, eggs, honey, or any other animal-derived ingredients in our kitchen. We're committed to kindness in every bite!
Do you offer gluten-free or nut-free options?
We understand the importance of catering to various dietary needs! While we do offer a selection of delicious gluten-free and nut-free options, please be aware that all our products are baked in a kitchen where gluten, nuts, soy, and other common allergens are present. While we take every precaution to prevent cross-contamination, we cannot guarantee a complete absence of trace allergens. If you have severe allergies, please discuss this with us when placing your order.
What kind of ingredients do you use?
We pride ourselves on using high-quality, plant-based ingredients to create our delightful treats. We focus on fresh, often locally-sourced produce where possible, along with premium plant-based milks, oils, flours, and natural sweeteners. We're always working to make our ingredients list as wholesome and sustainable as our philosophy!
How long do your bakes stay fresh?
Our treats are always best enjoyed fresh! Specific recommendations for storage and freshness vary by product, but we generally advise enjoying our bakes within 2-3 days for optimal taste and texture. We'll usually provide storage tips with your order to help you keep them delicious!
Ordering & Custom Requests
How do I place an order?
You can place an order directly through our website https://whisperingvegan.co.za. For custom orders, larger quantities, or if you simply prefer a more personal touch, feel free to give us a call, send an email, or drop us a WhatsApp message! We love helping you create the perfect sweet moment.
How much notice do I need to give for an order?
For standard orders from our regular menu, we typically require at least 24 hours' notice. For custom cakes, larger orders, or during peak seasons, we recommend providing at least 1-2 weeks' notice to ensure we have ample time for preparation and delivery. However, it's always worth checking in with us for last-minute requests – you never know, we might just have a gap to squeeze you in!
Do you take custom orders for special occasions (e.g., birthdays, weddings)?
Yes, we absolutely adore being a part of your celebrations! We can create beautiful and delicious custom cakes, cupcakes, and other treats tailored to your specific event, theme, and flavour preferences. Please reach out to us with your ideas, and we'll work our magic to bring your vision to life! We recommend contacting us well in advance for custom orders to ensure we can accommodate your request. (Note: Not all requests will be accepted due to limitations on resources, experience, or equipment.)
I have a unique idea for a custom bake! Will you always be able to create it?
We absolutely love your creativity and are always thrilled to hear your custom ideas! While we pour our hearts into making your sweet visions a reality, sometimes there might be a rare occasion where a specific design or complexity is just beyond our current resources or skill set. We'll always be transparent and let you know upfront if we can't quite pull off a particular request, but we'll certainly do our best to suggest wonderful alternatives that still capture your dream!
Delivery & Collection
Where are you located? Can I collect my order?
Our Whispering Vegan kitchen is nestled right here in Montana, Pretoria! Yes, you are absolutely welcome to collect your order directly from us during our specified collection hours. We'll provide you with the exact address and details when your order is ready.
What is the delivery fee?
Under Construction
Do you offer delivery? Where do you deliver in Pretoria?
Not at this moment
Do you offer delivery on weekends or public holidays?
Under Construction
Our Community & Philosophy
What is the story behind Whispering Vegan?
Whispering Vegan started with a powerful journey of transformation! Our founder discovered the profound positive impact of a vegan lifestyle on his health and well-being, moving from a place of struggle to finding peace and purpose. He quickly realised there was a sweet gap in the market for truly delightful vegan baked goods in Pretoria, leading him to open Whispering Vegan in 2025. It's a journey from heart to home, baked into every treat! (Check out about page for the story)
How can I stay connected with the Whispering Vegan community?
We love connecting with our community! You can follow us on our social media channels, sign up for our newsletter for exclusive updates and offers, or just pop by to say hello when you collect your order. We're always eager to share our joy and hear from you!
What is your commitment to sustainability?
Our commitment extends beyond just delicious vegan treats. We're dedicated to ethical baking that cares for the planet too! This means we actively strive to minimize waste in our kitchen, carefully source our ingredients, and use eco-friendly packaging solutions wherever possible. We believe in baking a better future, one kind crumb at a time.
Beyond delicious bakes, what truly drives Whispering Vegan?
At the core of Whispering Vegan is a deep, unwavering love for animals and a profound belief in living compassionately. Our main goal is to show the world, through every delightful bite, that it is entirely possible to live a life brimming with joy, flavour, and fulfillment without taking a life for sustenance. We believe this path brings peace and kindness not just to our plates, but to our hearts and the world around us. Every cake, cookie, and crumb is baked with this powerful message in mind.